- Key Competencies for Brava Fitters:
- Excels at building rapport with customers
- Excellent knowledge of the product and the Brava Way of fitting.
- Rarely needs to have fits changed by supervising staff.
- Process a sale independently from start-to-finish.
- Comfortable suggesting add-ons and cross selling.
- Understands and communicates the Returns Policy.
- Responds well to challenging requests or difficult customers.
